The third EUREQA training workshop was hosted by the University of Banja Luka in Bosnia and Herzegovina on 4-5 September. Over 40 representatives from partner institutions in the Western Balkans and the EU gathered to explore and discuss the tools and methodologies for collecting feedback on teaching and learning.
Plenary presentations combined with practical working groups allowed staff involved in quality assurance to explore the uses of methods such as questionnaires and focus groups for collecting feedback from all institutional stakeholders. Other topics covered included motivating people to participate, analysing the data, and closing the feedback loop.
Presentations from the workshop are available here.
The EUREQA project is now entering its final year, during which participating universities will receive mentoring from EU partners to develop institutional actions plans for quality assurance.